![]() This material may not be published, broadcast, rewritten or redistributed without permission. “Samsung endeavours to deliver the best possible experience to all our customers and we regret that a small number of our Galaxy users experienced an issue with their device pertaining to this matter,” Samsung said.Ĭopyright 2022 The Associated Press. Samsung said it had cooperated with the commission's investigations, which originally included more than 600 ads and 15 Galaxy phone models. “I do not consider Samsung Australia should be given much credit for its cooperation,” Murphy said. Samsung’s lawyers had initially denied the ads were misleading and that the phones could be damaged by immersion in water, the judge said. The judge said the penalty exceeded Samsung’s profit during the course of the misleading advertising campaign. Please provide your contact details below. Executive Vice Presidents and Co-Lead of the Mobile Business for Samsung Electronics America. “They experienced issues with their Galaxy phones after it was exposed to water and, in may cases, they reported their Galaxy phones stopped working entirely,” Cass-Gottlieb said in a statement. We invite you to contact us to learn more about how Samsung SDS America is helping organizations to optimize their productivity and make smarter business decisions using our enterprise software solutions for secure mobility, HPC managed services, DOOH, and advanced analytics. But the charging ports could be damaged and stop working if the phones were recharged while the ports were still wet.Ĭommission Chair Gina Cass-Gottlieb said her investigation had received hundreds of complaints from phone owners. The misleading ads promoted the phones’ water resistance and suitability for use in swimming pools and seawater. 02 Improving Diagnostic Confidence in Pediatric. Samsung and the commission also agreed to the penalties imposed. 01 Samsung Introduces New Mobile Digital Radiography Device, the GM85 Fit The GM85 Fit was engineered to enhance workflow and improve diagnosis through advanced technology and novel design Boston Imaging, LEARN MORE. Samsung admitted to making false and misleading claims in nine advertisements between 20 about the water resistance of seven models of Galaxy smartphones. Samsung must also pay AU$200,000 ($140,000) toward the costs of the Australian Competition and Consumer Commission, the consumer watchdog that initiated an investigation of the phones four years ago. CANBERRA – An Australian judge on Thursday ordered Samsung to pay 14 million Australian dollars ($9.8 million) in penalties for misleading advertising over how water-resistant some models of smartphones are.įederal Court Justice Brendan Murphy gave Samsung Electronics Australia, a subsidiary of South Korea-based Samsung Electronics Co., 30 days to pay the fines.
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